123 Scanner Vault Support
Version: 1.0
Common questions
Troubleshooting
- • Confirm your device is running a supported iOS or iPadOS version.
- • Grant camera access if scanning fails to open.
- • Restart the app and device if scanning or vault unlock fails.
- • Contact support@goldmannllc.com with your device model and OS version if the issue continues.
System requirements
- • Compatible iPhone or iPad
- • Camera access for scanning
- • Sufficient on-device storage for documents
Contact support
We typically respond within a few business days.